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Product-Related FAQs
What types of cleaning products do you offer?
We offer a wide range of household cleaning products, including:
- Handwash
- Liquid Dishwash
- Floor Cleaner
- Toilet Cleaner
- Glass Cleaner
- Mosquito Repellent
Are your products safe for use around children and pets?
Yes, our products are formulated to be safe for use around children and pets when used as directed. However, we recommend keeping all cleaning supplies out of reach of children and pets to avoid accidental ingestion or exposure.
Can your products be used on all surfaces?
Our products are designed for specific surfaces. For example:
- Floor Cleaner: Suitable for tiles, marble, and hardwood (check the label for specific instructions).
- Glass Cleaner: Safe for glass, mirrors, and stainless steel.
- Toilet Cleaner: Designed for ceramic and porcelain surfaces.
Always read the product label for usage instructions and test on a small, inconspicuous area before full application.
Do your products contain harsh chemicals?
Our products are formulated to be effective yet gentle. We avoid using harsh chemicals wherever possible and ensure our products meet safety standards. For specific ingredient information, please refer to the product label or contact our customer support team.
How do I use mosquito repellent effectively?
Our mosquito repellent is designed for external use only. Apply a small amount to exposed areas of the skin, such as arms, legs, and neck. Reapply as needed, especially after sweating, swimming, or prolonged outdoor activity. It can be used before applying makeup. Avoid contact with eyes, mouth, and open wounds. For best results, use as directed on the label.
Are your products tested for quality and safety?
Yes, all our products undergo rigorous testing to ensure they meet quality and safety standards. We are committed to providing you with reliable and effective cleaning solutions.
Online Order-Related FAQs
How can I place an order online?
You can place an order directly through our website. Simply browse our products, add them to your cart, and proceed to checkout. You’ll need to provide your shipping details and payment information to complete the order.
What payment methods do you accept?
We accept a variety of payment methods, including credit/debit cards, net banking and popular digital wallets. Cash on delivery (COD) is also available.
Do you offer free shipping?
We offer free shipping on orders above a certain value. Check our website for the latest offers and shipping policies.
How long will it take to receive my order?
Delivery times vary depending on your location. Typically, orders are delivered within 3-5 business days. You will receive a tracking number once your order is shipped.
Can I modify or cancel my order after placing it?
You can modify or cancel your order within 1 hour of placing it. After that, the order will be processed for shipping, and changes may not be possible. Contact our customer support team immediately for assistance.
What if I receive a damaged or incorrect product?
We take great care to ensure your order is accurate and undamaged. If you receive a damaged or incorrect product, please contact our customer support team within 48 hours of delivery. We will arrange for a replacement as per our policy.
Do you offer bulk discounts for large orders?
Yes, we offer special discounts for bulk orders. Please contact our sales team at sales@boyleindustries.pk for more information and customized pricing.
Can I return a product if I’m not satisfied?
We want you to be completely satisfied with your purchase. If you’re not happy with a product, you may return it within 7 days of delivery, provided it is unopened and in its original packaging. Please refer to our return policy for more details.
Do you ship internationally?
Currently, we only ship within [Country/Region]. For international inquiries, please contact our customer support team.
How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the courier partner’s website.
What if I have an issue with my order?
Our customer support team is here to help! You can reach us via email at support@boyleindustries.pk or call us at 0333 079 6319. We’re available Monday to Friday, 9 AM to 6 PM.
